We have found that many email providers such as Microsoft and Google have recently made changes to their email systems to combat ongoing email spam, fraud and phishing attacks. These strict email rules and policies that have been implemented have also affected the delivery of some of our emails.
Please do the following to ensure that all emails are flagged as trusted emails:
- Check your junk mail folders. If the Origin Financial or relevant Insurer email is there, please reclassify the email by going to the junk email options and adding it to the ‘safe senders’ list.
- Ask your internet service provider to whitelist the Origin Financial or relevant Insurer address as a trusted email address.
- Ask your organisation to update its email policy to allow Origin Financial or relevant Insurer emails to be received.
This article is a general information sheet and should not be used or relied on as legal or other professional advice. No liability can be accepted for any errors or omissions nor for any loss or damage arising from reliance upon any information herein. Always contact your adviser for specific and detailed advice. Errors and omissions excepted (E&OE).
